At Peace

Cancellation Policy

Introduction Westbank 3D Ultrasound (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and their families. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our services, website, or premises. By using our services, you agree to the terms outlined in this policy. Information We Collect We collect the following types of information: Personal Information Name Contact information (e.g., phone number, email address) Payment details (e.g., credit card information) Service-Related Information Appointment details (e.g., date, time, type of ultrasound session) Preferences for gender reveal or other related services Health-Related Information General pregnancy details (e.g., estimated gestational age, baby’s position during the ultrasound) Media and Images Ultrasound images and videos captured during your session How We Use Your Information We use your information to: Schedule and confirm appointments Provide the services requested, including ultrasound sessions and related services Process payments and provide receipts Share images and videos as per your instructions (e.g., via USB, email, or printed copies) Improve our services and customer experience How We Share Your Information We respect your privacy and only share your information under the following circumstances: With Your Consent: For example, sharing ultrasound images with family or friends upon your request. Service Providers: Third-party vendors who assist with payment processing or other operational tasks. Legal Obligations: If required by law, such as in response to a subpoena or court order. Data Retention We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Ultrasound images and videos are stored securely and may be deleted upon request. Your Rights As a resident of Louisiana, you have the following rights regarding your personal information: Access: Request a copy of the personal data we hold about you. Correction: Request corrections to inaccurate or incomplete information. Deletion: Request the deletion of your personal data, subject to legal and contractual obligations. Withdrawal of Consent: Revoke consent for specific uses of your data. To exercise these rights, please contact us using the details below. Data Security We implement industry-standard security measures to protect your personal information, including e